Advice for Stairlift Users During a Power Outage
Our stairlifts are battery driven, i.e., they operate on batteries when in motion. The batteries in the stairlift charge from the mains when parked in the charge position. It is important that you park the stairlift in the charge position after each use (a call out charge would be incurred if the stairlift batteries have been depleted due to the lift being left off charge).
A stairlift will continue to run during a power cut, provided it has been fully charged, for approximately 10 trips. The number of trips it can travel in the event of a power outage will also depend on other factors including the age of the stairlift, the length of rail it has to travel on, number of bends it has to navigate, and the age/condition of the stairlift.
Limited use of the stairlift during the outage is strongly advised to retain the batteries and avoid the need to replace them. Once the power has been restored and the lift is parked in the charge position, charging will resume.
Never plug out the charger from the wall socket, it must be left plugged in at all times.
Power Cut Advice for Stairlifts
If you are without power and unsure what to do, please phone the emergency number displayed under your stairlift seat, or phone the office on 045 888 811 (this number is transferred to an engineer on-call out of normal office hours).
Otolift Air or Otolift 2 Stairlift:
Keep the stairlift at the charge point. If the lift is beeping; push joystick in any direction and immediately let go, this will save the battery. The red light on the arm will continue to flash but the beeping sound should stop.
There is a black switch behind the seat with an on/off button; switch to off to save the battery. Turn back on when the power returns.
Remove the key from the arm or switch off black switch on arm to Off (depending on the lift model). Turn back on the lift when power returns and put it in the charge position.
Turn the red switch on the arm to Off to save the battery. Turn back on when the power has resumed. Keep lift in the charge position.
There is a black switch behind the seat with an on/off button; switch to off to save the battery. Turn back on when the power returns. Keep lift in the charge position.