BM Stairlifts Ltd are committed to safeguarding the privacy of our website visitors; in this policy we explain how we process and protect your personal information.
This website is owned and operated by BM Stairlifts Limited. Established in 2006, we specialise in the supply, installation and servicing of stairlifts throughout Ireland.
Our registered office address is:
Unit A, R & G Complex,
Naas Industrial Estate,
Naas, Co. Kildare.
You can contact us by email at info@bmstairlifts.ie or by phone on 045 888 811.
BM Stairlifts will only ask you to disclose as much data as is necessary to provide you with the information and services requested by you.
Before you disclose to us the personal information of another person, you must obtain that person's consent to both the disclosure and the processing of that personal information in accordance with this policy.
Some examples of the personal data we may obtain from you:
We keep records of any correspondence we may have with you by phone, email or conversation. This may include correspondence on third party platforms such as Facebook, Twitter or review platforms, e.g. Google Business Places.
You may choose to give us information about you by filling in forms on our website such as the Free Stairlift Quote Form, contact form or on our blog.
When you visit our website, your computer’s browser provides us with information including your IP address, the previous website (referring website) from which you reached us, including any search terms used, pages viewed and time spent on website.
BM Stairlifts make no attempt to identify individual visitors or to associate the technical details with any individual. This information is used to compile statistical data on the use of our website to help us to improve our site and the services we offer and to perform services on your behalf. We use third party tools for this, primarily;
We use cookies and similar technologies as part of the collection of this information and as essential parts of the delivery of our services. They help us to provide you with a positive experience when you browse our website, and also allow us to improve our site. Please see our cookie policy for full details.
On occasion and only where necessary and with your consent we collect other personal data, for example, your IBAN, for the purpose of processing your payments. We process bank card payments securely using Authipay and do not store any credit or debit card numbers.
We may add this data to the data we already received from you for the purposes described in this Policy.
The information is only ever disclosed on a need to know basis and as far as reasonably necessary for the purpose of providing our services to you and the completion of contracts entered into.
Such subcontractors, agents, or other third parties shall only process, store and use your Personal Data in accordance with this Privacy Policy statement and all such third parties shall be obliged to keep it safe and secure and shall not retain it for longer than is necessary for the provision of the service provided.
Your information is also available but on a lesser extent to those who support our business including our website developers, accountants, accounts software provider, our bank.
In addition, we may disclose your personal information in the following circumstances:In each case we seek to provide the minimum amount of information or access necessary for those third parties to fulfil their obligations to us and ultimately to you.
Our website, like most, includes functionality provided by third parties, e.g. an embedded YouTube video or a map from Google. In each case the providers of these services will likely collect data about your usage that they will use to build up your profile as you search the web.
To opt-out of this data sharing please see our cookie policy for instructions.
Our site includes the following:The above lists may change from time to time.
during the sales process, a customer may request information or a quotation, which requires the processing of personal data like name, address or contact information.
Processing is necessary for the performance of a contract to which the customer is party or in order to take steps at the request of the data subject prior to entering into a contract.
BM Stairlifts will ensure that your personal data will not be retained any longer than is necessary, unless the storage of your personal data is necessary to comply with statutory retention obligations or you request removal of your data.
You have the right to request a copy of the data that we hold on you, free of charge. Please submit your request by sending us an email or letter. We will respond to your enquiry within 30 days.
The data controller is BM Stairlifts Ltd. Any questions regarding this Policy and our privacy practices should be sent by email to info@bmstairlifts.ie or in writing to:
BM Stairlifts Ltd,
Unit A, R & G Complex,
Naas Industrial Estate,
Naas, Co. Kildare.
Our site contains links to other websites over which we have no control. We are not responsible for privacy policies or practices of other websites to which you choose to link from this site. We encourage you to review the privacy policies of those other websites so you can understand how they collect, use and share your personal information.
We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.
"Our customers are our number one priority so whether we're answering your queries, assessing your staircase, installing your lift or carrying out your maintenance requests, you can always expect the best advice and the highest levels of service from our team."
Brian Cooper
